Acceptable Use Policy

AI agents we build

Agents and automations we build act in your name, so these rules travel with them:

• No spam. Agents message people who contacted you or agreed to hear from you — never bought lists or cold blasts.
• No pretending to be human. If a customer asks whether they are talking to AI, the answer is yes.
• Stay inside each platform’s rules. WhatsApp, email and payment providers all set limits. We build to them, and you agree not to work around them.

Work we will not take

We turn down projects. Being clear about which ones saves everybody a conversation:

• Anything unlawful in the country it operates in.
• Adult content, gambling, weapons, or products that mislead about health outcomes.
• Deceptive marketing — fake reviews, invented testimonials, fabricated statistics, made-up scarcity.
• Search work built on private link networks, bought placements or scraped content.
• Anything designed to impersonate another business or person.

Fraud and abuse

We take payment fraud seriously in both directions. Orders that look fraudulent are held and queried before any work starts, and we will always ask rather than assume. If you believe an order was placed on your card without permission, email [email protected] and we will cancel and refund it without argument.

Equally: we will never ask you to pay to an account other than the one on the invoice, and we will never call or message asking you to change payment details. If you receive that request, it is not from us. Check with us by email before acting on it.

Sanctions and restricted parties

We do not knowingly work with individuals, businesses or governments subject to international sanctions, and we do not provide services where doing so would breach applicable export controls. We are a small agency and do not run automated screening; we act on the information we have and stop immediately if we learn otherwise.

What happens if you break this

For free accounts, the account is closed. For client work, we stop and invoice for what has been delivered. In both cases you get an email explaining exactly why, and a chance to reply if we have misread the situation.